We’re here to help! Contact our team at 317-653-1947.
What is the Butler University Pass?
The Butler University Pass is a free annual pass for anyone at Butler University with an active @butler.edu email. The pass allows for unlimited free, 30-minute trips with Pacers Bikeshare. With this pass, you can check out any classic or e-bike for free 30 minute trips.Â
Who can get a Butler University Pass?
Anyone with a @butler.edu email address can access this pass. Users must be at least 18 years of age and have a digital form of payment, like a debit or credit card.Â
How long will my Butler University Pass last?
Your Butler University Pass is good for one calendar year. We’ll reach out to you 30 days before your pass is set to expire with instructions for how to renew for another year of riding. Keep an eye on your email!
Having trouble redeeming your Butler University Pass?
Here are some troubleshooting tips for common issues! Check out our step-by-step video for redeeming your pass below.
- Use your Butler Email: Your promo code will only work with your @butler.edu email. Please use this email when creating your account.Â
- Select the right pass: Your promo code will only work with the “Butler University Pass”. If you select a different pass option, your promo code will appear as if it is invalid.
- Delete and redownload the app: If it has been a minute since you’ve used the BCycle App or ridden Pacers Bikeshare, we’d recommend deleting the app and redownloading it.
- Try checking out over cellular data and/or turning off your VPN: Some WiFi networks and VPNs have firewalls that may not be compatible with the BCycle app. Try checking out using cellular data to fix this.
- Ensure your zip code is correct: Please be sure to enter the correct billing address and zip code. You may receive an error during the checkout process if something is not entered correctly.
Still having trouble? We’re here to help. Call us at 317-653-1947 or email us at operations@indyculturaltrail.org.

