Download the BCycle app to see bike and station availability
Can I leave a Pacers Bikeshare bike anywhere when I’m done riding?
No. Pacers Bikeshare bikes must be checked back into one of our 52 stations to end your ride. If you do not return your bike to a designated Pacers Bikeshare station, you will continue to be charged by the minute until the bike is docked properly. It’s important to ensure that the bike is securely docked to avoid additional charges.
When is the Pacers Bikeshare system available?
The Pacers Bikeshare system is available 24 hours a day, 365 days a year.
What should I do if a bike gets damaged while I have it checked out?
Return a damaged bike to a bike station and contact Customer Service at (317) 653-1947. If that is not possible, use the lock on the bikeshare bike to securely lock it to a bike rack or pole and contact Customer Service. Please provide Customer Service with the 4 digit bike number located on the left side of the frame near the pedals. Do not ride a bike with damage that affects its safety features.
What do the lights and sounds on the dock signify?
A Pacers Bikeshare dock beeps when a bike has been unlocked or when the bike has been returned.
When the bike is unlocked, the dock beeps continuously until the bike is removed (or 30 seconds, whichever comes first). The green light will also flash from the time the bike is unlocked until it is removed from the dock.
When a bike is returned and properly inserted into the dock, the dock will beep three times very quickly, and the green light will likewise blink three times very rapidly.
If the red “X” is lit on the dock, there is a problem with either the bike or the dock itself. Try a different dock!
What do I do if a station is empty?
Use the BCycle App to view the map and current bike and dock availability at any station.
Who can I contact / call with questions?
If you need assistance with riding Pacers Bikeshare or with your account, please call 317-653-1947 or email operations@indyculturaltrail.org.